Emergency Services Leaflet0 pages

"FIVE STAR"
EMERGENCY SERVICES

Continental Disc Corporation is dedicated to providing quality pressure relief products, expert
technical support and timely delivery. To keep your downtime to a minimum, Continental Disc offers
"Five Star" Emergency Services for 1/4" thru 36" rupture discs and stocked holders.

Contact the Sales Department at Continental Disc anytime weekdays,
weekends or holidays at (816) 792-1500 or contact your local representative
office for pricing and availability of Five Star Emergency Services.

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Same Day Service

"In today — out today!" Orders placed weekdays before 3:00 p.m. Central Standard Time
are manufactured and ready for shipment before 12:00 midnight that same day. When
necessary, Continental Disc Corporation can arrange shipment via a specified Charter Service
to expedite order delivery.

24-Hour Service

"In today — out tomorrow!" Orders placed weekdays before 3:00 p.m. CST are manufactured
and ready for shipment during the next working day.

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48-Hour Service

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Extended Working Days Service

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Notes:

"In today — out day after tomorrow!" Orders placed weekdays before 3:00 p.m. CST are
manufactured and ready for shipment within two (2) working days after order receipt.

Based on consecutive working days, Continental Disc will manufacture and ship your order
within 5, 10 or 15 working days.

Overtime Service

Based upon your authorization, order production will continue beyond our normal 8-hour work day
or on weekends until your order is ready to ship. This service is primarily for rupture discs or
non-stock holders and items that are urgently needed and cannot be furnished under any of the
above services due to required manufacturing time.

• Charter service or carrier selection to be specified by the customer for all services.
• Unless Overtime Service is authorized, weekends and/or holidays carry over to the next working day for
all services.
• Rupture discs set at a temperature other than ambient (72°F/22°C), which specify ASME temperature
testing, require a 72-hour production leadtime. The 48-hour service charge applies.

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